so much for advance planning

[elessa]

last night in order to kill two birds with one stone i ordered flowers from FTD.com for mother's day. i needed to earn miles for one of my airline mileage accounts before they close the account, not to mention remember my mother.

i scheduled delivery for friday, may 9.

ten minutes ago i receive a great big thank you from my mother for the tulips. huh?

i double check the confirmation of the order i received via e-mail. yep. says delivery date may 9.

i call FTD. the customer service rep tells me the flowers couldn't have been delivered because the order says to deliver on may 9. i ask her then why did my mother just call me to thank me for the flowers with the card that says HAPPY MOTHER'S DAY!!!!!!

i told the CSR i was not happy. here i had ordered something for mother's day and it has been spoiled. i now have to spend money again so that she receives something for the actual day! duh!

i was asked to call back tomorrow.

idiots!

Comments

[muzadi.livejournal.com]

Doh.